At Exness we pride ourselves in being able to offer high-quality customer service to customers across the world. We do this through our personal and truly international approach.
Here are a few key features of our customer service:
- We offer client support (live chat and email) in 15 languages, including 24/5 support in 12 languages and 24/7 support in English, Thai, and Chinese.
- Our official website is available in 15 different languages for our clients across the globe and is both client-friendly and easy to use.
- The Education section on the website has a host of useful tools for clients who are new to trading and just starting out. Here they can learn about forex, watch webinars hosted by experienced trading professionals, and also check the glossary for help with forex jargon.
- The Help Centre is an articles galore designed to accommodate all Exness and forex related queries that clients may have. Troubleshooting steps, verification requirements; you name it, it's all in here.
It is also worth mentioning that our support officers undergo rigorous training and continuous assessments to keep themselves updated on the vast products and services in Exness.